INOVIO Call center

  • Smart software for call centers
  • The ideal tool for smaller business teams
  • Easy formation of phone campaigns
  • Comprehensive support of agents-salesman

Take a closer look at how this module works

We will show it to you in practice online, or in a personal meeting

Screenshots

Screenshots

Doklady budou online. Konec papírování.

Zapomeňte na tisk PDF a kopírování papírových faktur. S INOVIO Elektronické schvalování faktur zůstanou elektronické faktury elektronickými. Papírové faktury se naskenují a dál už pracujete jen s jejich elektronickými náhledy. Pak můžete vesele prohledávat, filtrovat a bleskurychle nacházet, co právě potřebujete.

Přehled kdekoliv. 100% bezpečný.

S fakturami můžete pracovat v kanceláři, doma nebo na cestách. K dokladům se přirozeně dostanou jen autorizovaní pracovníci. INOVIO Elektronické schvalování faktur umožňuje přidělovat libovolná oprávnění a nastavovat optimální workflow.

Rychlé a bezchybné schvalování.

NOVIO Elektronické schvalování faktur se samo učí, kdo má schvalovat jaký doklad. Doručí ho všem, kdo se k němu mají vyjádřit. Rozlišuje oprávnění také podle výše schvalovaných částek. Když fakturu neschválíte, jednoduše připište proč. Aplikace to šetrně sdělí kolegům, případně i dodavateli.

Velcí, nebo malí – úřadujte chytře!

Evidovat, rozúčtovat, schválit, pohlídat – rozjeďte svou administrativu na nejvyšší obrátky! INOVIO Elektronické schvalování faktur je propojeno s mnoha oblíbenými ekonomickými programy. Řekněte nám, který používáte, a my je spolehlivě propojíme. Nebudete přepisovat doklady z jednoho softwaru do druhého. INOVIO Elektronické schvalování faktur to udělá za vás, včetně kontroly a rozúčtování.

Features and benefits

INOVIO Call center is a web-based software developed to support smaller call centers that arrange appointments or sell through outbound telemarketing. It makes accessing all information about a calling customer much easier for agents, resulting in a systematic, more efficient work. The software will be installed by us on either our server or the server of your company. There’s no need for the user to install anything, You can access our software with an internet browser from your office, home or from a work trip.

Convenient execution of campaigns

You can easily create a campaign from your contact database. Upload it to the INOVIO Call Center and activate it for individual agents-salesmen. They can then start removing contacts from the queue and dialing them. The module monitors the acquisition of call records and allows their export filtered by dialed, non-contacted or non-existent contacts. You can also do the opposite: create a campaign in the INOVIO Call Center system and base your contact database on it. Multiple campaigns can operate in parallel to each other.

Well thought-out support of phone contact

The module automatically dials phone numbers and opens the customers info-card, which can be used to take notes during the call. As an agent, you can also schedule a meeting with salesmen directly. When a customer calls, the system identifies him and opens his info-card, ready to record the call, thus saving the agent time.

Automatic text messages to clients and salesmen

Our system allows you to set up an automatic sending of text messages to customers or salesmen. For example, it can confirm or remind an arranged appointment, or wish them a happy birthday!

Powerful set of tools
  • Info-cards with customer data
  • Grouping of contacts (company, family,…)
  • Automatic import of data from the ARES
  • Overview of calls, including recordings and information concerning progress and results
  • Building and expansion of your own contact database
  • Handling calls from the campaign queue
  • Activity planning for individual contacts
  • Both your own and a team calendar of planned activities for individual customers
  • Notify contacts without a planned event – puts pressure on salesmen
  • Overview and offers of company products within the call
  • Overview of products that the customer bought already
  • Records of negotiated business cases
  • Contact customers and salesmen via SMS and email
You can start within a week

We will install and explain everything within a week from your order! Don’t be afraid of never-ending configuration, testing and looking for latent problems. INOVIO Call Center is a finished product, already verified by many successful installations. The speed of installation will be based around your preparedness alone.

What makes INOVIO Call Center different from other competitive products?

Intelligent contact management with a detailed history

Supports the sale of corporate products during a call

No user installation required - 100% web application

Simple and affordable solution for middle to small businesses

Cost of a typical installation

The cost of installation differs based off of the size of your team, the number of modules installed and the amount of individual adjustments. This price includes the installation, training, and configuration of the product.

Take a closer look at how this module works

We will show it to you in practice online, or in a personal meeting

Any questions?

Call +420 608 173 (opening hours: Mon-Fri 9:00 – 17:00)
You can also send us your questions online.

Choose your licensing model

Compare licensing models:

INOVIO server
in your possession

INOVIO private cloud
– pay as a subscription service
Basic difference You acquire ownership of the product as intangible fixed assets. INOVIO DMS operates on your own server. You rent the product and pay monthly fees. INOVIO DMS operates on our server.
Economic parameters
Licensing payments The server license is included in the price of the product. You purchase licenses for individual user accounts on an ongoing basis corresponding to your needs. You can transfer inactive licenses to other people. All licenses are valid indefinitely. Both the server license as well as the licenses for individual users are included in your regular monthly payment. You can transfer inactive licenses to other people.
Support services (choose from available service programs) Pay monthly or annually Included in the regular monthly payment.
Expenditure type Depreciations Direct payment, 100% predictable cost
Technical parameters
Installation operates on your server, users do not install anything operates on our server, users do not install anything
Need your own server Yes No
Need your own IT specialists Recommended No
More technical parameters
Integration into your other information systems Yes Yes
Data security Under your control Guaranteed in a secure cloud
Access to INOVIO DMS from anywhere Yes (according to your settings) Yes
Support for your administrator Yes No need
Backup and archiving Up to you guaranteed
Remote intervention in the case of any problems Within two days In the matter of hours
Availability of INOVIO DMS Up to you > 99,8 %*

Interested in an online demonstration?

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