INOVIO Call center
- Smart software for call centers
- The ideal tool for smaller business teams
- Easy formation of phone campaigns
- Comprehensive support of agents-salesman
Take a closer look at how this module works
We will show it to you in practice online, or in a personal meeting
Screenshots
Doklady budou online. Konec papírování.
Zapomeňte na tisk PDF a kopírování papírových faktur. S INOVIO Elektronické schvalování faktur zůstanou elektronické faktury elektronickými. Papírové faktury se naskenují a dál už pracujete jen s jejich elektronickými náhledy. Pak můžete vesele prohledávat, filtrovat a bleskurychle nacházet, co právě potřebujete.
Přehled kdekoliv. 100% bezpečný.
S fakturami můžete pracovat v kanceláři, doma nebo na cestách. K dokladům se přirozeně dostanou jen autorizovaní pracovníci. INOVIO Elektronické schvalování faktur umožňuje přidělovat libovolná oprávnění a nastavovat optimální workflow.
Rychlé a bezchybné schvalování.
NOVIO Elektronické schvalování faktur se samo učí, kdo má schvalovat jaký doklad. Doručí ho všem, kdo se k němu mají vyjádřit. Rozlišuje oprávnění také podle výše schvalovaných částek. Když fakturu neschválíte, jednoduše připište proč. Aplikace to šetrně sdělí kolegům, případně i dodavateli.
Velcí, nebo malí – úřadujte chytře!
Evidovat, rozúčtovat, schválit, pohlídat – rozjeďte svou administrativu na nejvyšší obrátky! INOVIO Elektronické schvalování faktur je propojeno s mnoha oblíbenými ekonomickými programy. Řekněte nám, který používáte, a my je spolehlivě propojíme. Nebudete přepisovat doklady z jednoho softwaru do druhého. INOVIO Elektronické schvalování faktur to udělá za vás, včetně kontroly a rozúčtování.
Features and benefits
INOVIO Call center is a web-based software developed to support smaller call centers that arrange appointments or sell through outbound telemarketing. It makes accessing all information about a calling customer much easier for agents, resulting in a systematic, more efficient work. The software will be installed by us on either our server or the server of your company. There’s no need for the user to install anything, You can access our software with an internet browser from your office, home or from a work trip.
You can easily create a campaign from your contact database. Upload it to the INOVIO Call Center and activate it for individual agents-salesmen. They can then start removing contacts from the queue and dialing them. The module monitors the acquisition of call records and allows their export filtered by dialed, non-contacted or non-existent contacts. You can also do the opposite: create a campaign in the INOVIO Call Center system and base your contact database on it. Multiple campaigns can operate in parallel to each other.
The module automatically dials phone numbers and opens the customers info-card, which can be used to take notes during the call. As an agent, you can also schedule a meeting with salesmen directly. When a customer calls, the system identifies him and opens his info-card, ready to record the call, thus saving the agent time.
Our system allows you to set up an automatic sending of text messages to customers or salesmen. For example, it can confirm or remind an arranged appointment, or wish them a happy birthday!
- Info-cards with customer data
- Grouping of contacts (company, family,…)
- Automatic import of data from the ARES
- Overview of calls, including recordings and information concerning progress and results
- Building and expansion of your own contact database
- Handling calls from the campaign queue
- Activity planning for individual contacts
- Both your own and a team calendar of planned activities for individual customers
- Notify contacts without a planned event – puts pressure on salesmen
- Overview and offers of company products within the call
- Overview of products that the customer bought already
- Records of negotiated business cases
- Contact customers and salesmen via SMS and email
We will install and explain everything within a week from your order! Don’t be afraid of never-ending configuration, testing and looking for latent problems. INOVIO Call Center is a finished product, already verified by many successful installations. The speed of installation will be based around your preparedness alone.
What makes INOVIO Call Center different from other competitive products?
Choose your licensing model
| Compare licensing models: | INOVIO server in your possession |
INOVIO private cloud – pay as a subscription service |
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|---|---|---|---|---|---|---|---|---|---|---|---|
| Basic difference | You acquire ownership of the product as intangible fixed assets. INOVIO DMS operates on your own server. | You rent the product and pay monthly fees. INOVIO DMS operates on our server. | |||||||||
| Economic parameters | |||||||||||
| Licensing payments | The server license is included in the price of the product. You purchase licenses for individual user accounts on an ongoing basis corresponding to your needs. You can transfer inactive licenses to other people. All licenses are valid indefinitely. | Both the server license as well as the licenses for individual users are included in your regular monthly payment. You can transfer inactive licenses to other people. | |||||||||
| Support services (choose from available service programs) | Pay monthly or annually | Included in the regular monthly payment. | |||||||||
| Expenditure type | Depreciations | Direct payment, 100% predictable cost | |||||||||
| Technical parameters | |||||||||||
| Installation | operates on your server, users do not install anything | operates on our server, users do not install anything | |||||||||
| Need your own server | Yes | No | |||||||||
| Need your own IT specialists | Recommended | No | |||||||||
| Integration into your other information systems | Yes | Yes | |||||||||
| Data security | Under your control | Guaranteed in a secure cloud | |||||||||
| Access to INOVIO DMS from anywhere | Yes (according to your settings) | Yes | |||||||||
| Support for your administrator | Yes | No need | |||||||||
| Backup and archiving | Up to you | guaranteed | |||||||||
| Remote intervention in the case of any problems | Within two days | In the matter of hours | |||||||||
| Availability of INOVIO DMS | Up to you | > 99,8 %* | |||||||||
Interested in an online demonstration?
Insert your email address and we’ll send you instructions on how to proceed.
